Privacy policy

This policy explains how Sadaqa Welfare Fund collects and uses your personal information. It also describes your rights and how to exercise them. Please read it carefully.

1. What personal data do we collect?

We collect the following information when you use our services, donate to our campaigns, or interact with our platforms:

CategoryWhat we collectWhy we collect it
Contact DataName, email, phone number, physical addressTo process donations, issue tax-deductible receipts, and communicate updates.
Financial DataPayment card details, billing addressTo process your donations securely through our payment gateways (e.g., Stripe, PayPal).
Technical DataIP address, browser type, device informationTo improve our website functionality and secure our digital platforms.

2. How we use your data

Your information is used strictly to fulfill our charitable objectives and ensure complete transparency. We use your data to:

  • Process donations and issue tax-deductible receipts
  • Communicate with you regarding our campaigns, emergency appeals, and your impact
  • Improve our website and services
  • Comply with Australian legal and regulatory obligations

3. Data Security

We implement strict security measures to protect your personal information. Payment details are encrypted and securely processed by compliant third-party gateways. We do not store full credit card numbers on our servers.

All data is transmitted via secure SSL encryption.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our trusted affiliates for the purposes outlined above.

5. Your Rights

You have the right to access, update, or request the deletion of your personal information. If you wish to be removed from our mailing lists or update your preferences, you can do so via your donor dashboard or by contacting us directly.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@sadaqa.org.au or call us on 1300 234 673.

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